Neil Steinberg, reflecting on an angry Twitter exchange about cake, sums up most of the problems with social media:
I did notice something though. When I was being jerkily defensive, the Block Club folks leapt to thrust and parry. When I paused, reconsidered, realized I was in the wrong and sincerely apologized, they just shrugged and ghosted me. That’s social media, where human feeling goes to die. It’s like, if you’re not being snarky, they can’t hear you.Neil
His introductory words are ‘this grew surprisingly unpleasant’ – which seems to accurately and succinctly sum up the whole Web 2.0 endeavour.